Susana Uranga

Executive Director

Susana has more than 20 years of experience in multinational consumer goods companies in Central America, developing and executing long term marketing strategies. As the Communications Director at Nestlé Central America, Susana was a member of the Steering Committee and was responsible for directing consumer and corporate communications in Central America. She was also brand advisor for the marketing team; guardian of the Nestlé communication policies dictated by the headquarters; and leader of the consumer services department including the regional call center, negotiations with suppliers such as media broadcasting companies, creative, media and consumer research agencies. She has broad knowledge in crisis management, media relations, and social responsibility strategies. In 2010, she was responsible for the execution of the first “Creating Shared Value Forum” in Panama, with guest speakers and panelists, experts in nutrition, water and rural development. In 2012 she obtained a certification in ‘Management of Social Responsibility, Aligned to ISO 2600’ from Pontificia Universidad Católica de Valparaiso Chile and she has worked as an independent Social Responsibility Consultant in different industries. She has a Bachelor of Science in Business Administration with a major in Marketing and Transportation and a Master in Business Administration from Nova Southeastern University.

Alejandra Cárdenas

Marketing & Services Director

Alejandra has more than 8 years of experience in multinational companies such as Citibank and Nestlé Central America, where she served as Risk Manager and Brand Manager, respectively.

She holds a Postgraduate Diploma in Intregated Marketing Communications  of the University of Chicago (Graham School) and a Diploma from Colegio de Estudios Superiores de Administración (CESA), Bogotá Colombia.

Radu Serrano

Trade Specialist

Radu has more than 5 years of experience in Business and International Affairs. As part of the Ministry of Foreign Affairs, his contributions and modifications to the content of international trade treaties highly benefited the Republic of Panama. He also assisted and liaised with multiple diplomatic delegations during the VII Summit of the Americas (2015) and the Inauguration of the Expanded Panama Canal (2016). As the Assistant Manager of a Customs Brokerage firm, he improved their internal processes, thus increasing their efficiency and customer service response time. He has a Bachelor’s Degree in International Business Administration and can communicate fluently in 5 languages, while being able to serve as a licensed interpreter and translator in 4 of them. 

María Florencia Suárez

Events Coordinator

Flor is responsible for coordinating all of activities related to the area of marketing, promotion, and event organization. She has worked at AmCham for 11 years and has a degree in Television Production from Universidad de Técnicas de la Comunicación and a Bachelor of Arts and Sciences from the Instituto Cultural Bilingüe.

Erika Gómez

Membership Services

Federico Samek

Committee Coordinator

Marileila Morales

Chief Accountant & Office Manager

Sayira Ceville

Accounting Clerk

Latisha A. Green W.

Administrative Assistant

Emilia de Reynolds

General Services